Our return policy allows a 7-day window from the delivery date for eligible returns. Products must be unused, in original packaging, and meet specified criteria to qualify for a return. Customers must contact us within this period to initiate a return.

Gift recipients can initiate a return within 7 days of delivery, provided the item meets our return eligibility criteria. To process a gift return, recipients should contact our customer service team and provide details such as the order number or sender’s information for assistance.

Customers are responsible for the cost of return shipping when initiating a return within our specified window. We recommend using a trackable shipping service and obtaining proof of postage. Returned items should meet our eligibility criteria outlined in the return policy for consideration.

Ordering on Flairlace is easy! Simply browse our collection, select your favorite jacket, choose your size, and click ‘Add to Cart.’ Follow the checkout process to complete your order.

We accept a variety of payment methods, including major credit cards, debit cards, and secure online payment options.

Yes, we offer international shipping. Shipping fees and delivery times vary based on the destination. Please refer to our Shipping Policy for more details.

Consult our Size Guide for detailed measurements and recommendations. If you have further questions, feel free to reach out to our customer support team.